Introduction
If you ever get irritated with an HP printer that never stops going off, then you have the whole problem. To be honest with you, whether you are working from home or the office, a constantly going offline printer upsets you in terms of workflow. All you need is some techniques that let your HP printer function without any problem as it remains always online.
We are going to look closer at the cause of your HP printer going constantly offline and see how we can resolve this to help you get your printer back online.
1. Search for Printer’s Network Connection
Most times, an HP printer constantly goes offline because of a shaky or weak network connection. In case your printer fails to hold its access to your Wi-Fi, it will be indicated as offline when trying to connect from the computer.
Solution:
Ensure that your HP printer is well connected to the Wi-Fi network. This can be clearly indicated on the display screen of the printer.
Make sure it is connected to the right network for which you have been asked. You can reconnect your printer once you gain access to the wireless setting on your computer.
Router: Ensure the good strength of its networking so that there will be no issues that might weaken the connection being made by a printer.
2. Set HP Printer Default
It could be that your HP printer is going offline due to improper default printer settings in your computer. If there is another printer, which has become the default printer on your computer, your HP printer will not even respond.
Setting your HP printer as default on Windows:
Open Control Panel > Devices and Printers. Click on your HP printer and right-click, then select “Set as Default Printer.”
For macOS: Open System Preferences > Printers & Scanners, and select your HP printer as the default.
Try printing again if it doesn’t make your printer go offline this time.
3. Update or Reinstall Printer Drivers
The other reason why your HP printer keeps going offline is that the driver may have gotten old or corrupted. Update the drivers to continue being connected to and using the printer.
How to update or reinstall the drivers:
Download its latest drivers from the official HP website on your printer model.
Or use the device manager of your computer to update drivers.
That will solve all issues with your HP printer disconnecting.
4. Restart Your Printer, Computer, and Router
Sometimes, resetting your HP printer if it always shows offline just works. Perhaps sometimes your printer needs to have its connection restored between itself and the computer and also with the router.
Shut down your printer, unplug it, and let it rest for 30 seconds before turning it back on. Restart your computer and router so that your network connection is refreshed as well.
All these are to verify if your HP printer is still connected to the internet.
5. Uncheck “Use Printer Offline.”
Sometimes the “Use Printer Offline” option gets accidentally checked on your computer. When that occurs, it can cause your HP printer to turn off. Then,
For Windows: Open Control Panel > Devices and Printers; right-click your HP printer to ensure Use Printer Offline is not checked
You should click on the System Preferences > Printers & Scanners to see the status of your printer. You will confirm that your HP printer is not configured to go offline.
6. Printer Firmware Update
Your old printer firmware may also be a reason for connectivity issues that make your HP printer stay permanently offline. So, you have to update your printer firmware.
Verify and update via the printer control panel, or download and install the latest firmware version available for this model type of HP printer from the website www.hp.com specifically for your product 7. Call HP support.
If you applied all methods mentioned in the list above and your HP printer still goes offline, it is a good time to call the customer support team at HP. Here, perhaps there is some hardware issue with your printer that can be solved only by a professional.
Recap
This may significantly impede productivity if it is an HP printer going offline all the time. However, most of the time, it might just go back online by working through a few troubleshooting steps. You are likely pretty good at checking in on your network, updating some drivers, or even restarting your devices. In case there is one problem remaining, don’t be afraid to refer to HP support for further help.