A printer that refuses to print when you need it most can be incredibly frustrating. If your printer does not print and you’re left wondering what went wrong, don’t worry—this guide will walk you through the common causes and solutions to get your printer back in action.
Why Your Printer Does Not Print
First things first, understanding why the printer isn’t working is half the battle to fix it. Here are some common causes:
Connection Problems: Badly wired cables, unstable Wi-Fi, or an unrecognized USB connection can cause a breakdown in your printer’s functionality.
Driver Issues: Outdated or corrupted drivers are a common cause of printing problems.
Low Ink or Toner Levels: If your ink cartridges or toner are empty or improperly installed, the printer will not print.
Paper Jams: Paper jams will stop the printer from working until they are cleared.
Queue Stuck: The queue contains many print jobs that have not been processed. This prevents new print requests from being executed.
Incorrect Settings: Printing settings are misconfigured, or the wrong printer is selected. The printer does not respond.
Troubleshooting Steps to Fix a Printer That Does Not Print
Check the Printer Connection
- Ensure all cables are plugged in tight.
- For wireless printers, ensure your device is on the same Wi-Fi as the printer.
- Ensure your printer is turned on and printing ready.
Restart Your Devices
- Turn off your printer and computer, wait a few seconds, and turn them back on.
- Reconnect your printer to your computer or network to get back online.
Check the Ink and Paper
- Check your ink or toner supply and replace any empty ink or toner cartridges.
- Restock the paper tray and ensure that the paper is properly aligned.
- Use paper specifically recommended in your printer guidebook.
Remove Paper Jams
- Open your printer access panel and gently remove all jammed paper.
- Clean rollers and other internal components of paper debris.
- Do not leave any small shreds of paper inside your printer.
Update or reinstall the driver
- Visit the manufacturer’s website and download the latest printer drivers.
- Remove the old driver and reinstall the updated version to ensure compatibility.
- Make sure that the driver matches your operating system version.
Clear the Print Queue
- Open Control Panel > Devices and Printers.
- Right-click on your printer and select See what’s printing.
- Cancel any stuck print jobs and try printing again.
- Restart the print spooler service if necessary.
- Set the Correct Printer as Default
- Go to Control Panel > Devices and Printers.
- Select your printer and right-click, then choose Set as the default printer.
- Make sure there aren’t other printers highlighted mistakenly.
Run the Printer Troubleshooter
- For Windows computers, go to Settings > Update & Security > Troubleshoot > Printer.
- Let it scan and repair for errors.
Check Firmware Updates
Most printers receive firmware that enhances performance and eradicates bugs.
Check for updates in the printer software or on the website of the manufacturer.
Verify Network Settings
For printers connected through a network, make sure that the printer’s IP address is properly configured.
Re-establish the network connection and reconnect to the Wi-Fi, if needed.
How to Avoid Future Problems
Prevent this issue, “printer does not print,” in the future by following these steps:
- Regularly update drivers and firmware for your printer for smooth performance.
- Keep your printer free from dust or debris that could affect its operation.
- Change ink or toner cartridges when they run low to avoid being interrupted.
- Use high-quality paper to prevent jams and other issues.
- Periodically check your printer’s network connection and settings to ensure stability.
- Perform routine maintenance as recommended by the printer manufacturer.
With these steps and precautions, you will be able to ensure that your printer remains functional and ready to meet your printing needs.