Introduction
Wireless printers, like those from Brother, provide great flexibility and convenience. However, maintaining a stable connection can sometimes be challenging. In this guide, we’ll walk you through the steps to restore Wi-Fi connectivity on your Brother printer quickly and easily, ensuring a smooth printing experience.
1. Check Your Network Configuration
Ensure your network is functioning well before moving to complex troubleshooting.
- Router Status: Ensure that your Wi-Fi router is turned on and broadcasting a good signal.
- Network Compatibility: Ensure your Brother printer and device are connected to the same Wi-Fi network.
Router Reboot: Have your router reboot for the disconnection issues that may have been temporarily caused by this process.
2. Reconnect Your Brother Printer to Wi-Fi
Usually reconnecting the printer to the network clears most problems.
- Control Panel Method:
Open the control panel of your printer.
Tap on Network > WLAN > Setup Wizard.
Select your Wi-Fi network and enter the password according to the prompts.
- WPS Button Method:
Find the WPS button on your router.
Tap the Wi-Fi button on your Brother printer and wait for it to connect.
3. Reset Network Settings
Some of the wireless connectivity problems with Brother printers can be resolved by resetting the network settings.
Steps to Recovery
- Open the control panel of the printer.
- Go to Network > Network Reset.
- Accept the reset and reconnect the printer to Wi-Fi again.
4. Update Printer Firmware and Drivers
Outdated firmware or drivers can also create connectivity issues.
- Firmware Update: Download the latest firmware update for your model of printer from the Brother website.
- Driver Update: Drivers on your computer need to be updated to the latest to avoid compatibility problems.
5. IP Address Configuration
Conflicting IP addresses can deny your printer access to the network.
- Static IP Address: Use a static IP address from your router settings for your printer. This will prevent conflicts.
Perform a ping test, whether your computer can reach your printer’s IP.
6. Disable Firewall or Antivirus temporarily
Sometimes, your firewall or antivirus may interfere with the communication between your printer and the network.
- Firewall Settings: To disable your firewall settings temporarily, turn off your firewall and then test the connection.
- Add Exceptions: Put your printer’s software or its IP address in the exceptions list of your security settings.
7. Printer Full Restart
Sometimes your printer may need a complete restart to fix a temporary problem.
- Turn off the printer and unplug it from the power source.
- Wait 30 seconds and then turn it back on and plug it in.
- Reconnect to the Wi-Fi if necessary.
8. Brother’s Troubleshooting Tools
Brother has online and in-built tools for diagnosing and solving connectivity issues.
- Printer Utility Tool: For diagnosing a specific issue, download Brother Printer Utility on your computer.
- Online Support: Visit Brother’s online support for more information and answers to frequent questions.
When To Call for Help
If these steps did not work and cannot restore the Wi-Fi connection on your Brother Printers, it may be best to ask a professional to help. Visit your nearby service center or call Brother’s customer service to seek professional assistance.